apf helps passengers to assert their passenger rights on scheduled bus journeys. In 2024, there was an increase in proceedings relating to care services and alternative transportation.

Due to a rail strike in Italy, numerous connections were affected by delays and train cancellations at the weekend. The apf informs.

Baggage problems are one of the most common annoyances when traveling by plane. Whether delayed, damaged or lost - apf clarifies the situation

At the beginning of the year, an incident involving an EasyJet flight made the headlines: The apf provides information about the rights of those affected.