In the menu below you will find your rights, helpful tips and answers to the most frequently asked questions about air passenger rights. Passengers are entitled to compensation if a flight arrives three hours or more later at their destination or if they were not informed of the flight cancellation at least two weeks before the departure date. The amount of compensation depends on the flight distance and is up to 600 euros.
For which flights can apf provide support in accordance with EU Regulation 261/2004?
What can passengers be entitled to if their flight is delayed?
What can passengers be entitled to if their flight is canceled?
When can the apf help with luggage problems?
What rights apply in the event of denied boarding and overbooking?
What rights do travelers have in the event of downgrading?
No feedback from the airline?
Obligations of companies according to Regulation 1107/2006
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