Your rights as a passenger
The apf helps quickly, free of charge and commission-free with the enforcement of compensation if a direct solution with the company is not possible
The apf can help in the following cases:
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Further details on the Responsibilities of the apf
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Further details on the passenger rights
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Contact to the companies
Passenger rights: Delay
Passenger rights: Cancellation
arbitration request Flight
- Flight canceled
- Flight delayed by 3 hours or more?
- No support (meals, hotel) received?
- Lost or damaged luggage?
If it is not possible to reach an agreement with the company, we will help free of charge and commission-free.
