Supernowak - the consumer hero visits the apf
from Jürgen Vogl
The alternative flight took place the following day, but only to Vienna. There was no room for Dorota on the connecting flight from Vienna to Graz and no other alternative could be offered. Dorota was therefore picked up by her husband, who was traveling by car from Graz. As there was no response from the airline, Dorota turned to apf. What was apf able to achieve for Dorota?