Flight: Rights in the event of a turnaround

from Jürgen Vogl

Such a turnaround means that the originally planned flight could not be carried out. This results in the right to compensation, unless the airline can prove exceptional circumstances.

In the event of cancellation, the airline must give passengers the choice between a refund of the ticket price, alternative transportation to the final destination under comparable conditions or a return flight to the first point of departure at the earliest possible time.

Further information on your rights in air traffic can be found on the apf homepage at www.passagier.at. Just click here...

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