Complaints about flight time changes

from Jürgen Vogl

An example: The flight originally booked was scheduled to depart at 9 am and land at 11 am. Two months before departure, the airline informs the passenger that the plane will now depart at 12.30 pm and arrive at 2.30 pm. This means that a delay of more than three hours would only occur if the flight actually arrived after 5.30 pm.

Considering the flight time change as a cancellation will also often not lead to significantly better results, as passengers who are informed more than two weeks before departure are not entitled to compensation. However, this legal view would have the clear advantage that Art. 8 of Regulation (EC) No. 261/2004 would apply, giving the passenger the choice of accepting the changed flight as "alternative transportation", requesting alternative transportation or withdrawing from the contract altogether, having the ticket price refunded and, if necessary, making a new booking themselves. There is no case law (in particular from the ECJ) on this topic.

The apf regularly regards flight time changes as cancellations; ultimately, however, this legal opinion has not yet been substantiated by supreme court rulings (in particular by the ECJ).

Further information on your rights in air travel can be found at www.passagier.at. Click here to be redirected to the apf homepage.

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